How CivicUnison works

From first report to documented resolution.

A connected workflow helps teams capture the right information, coordinate ownership, and keep a useful history at every step.

How CivicUnison works

From first report to documented resolution.

A connected workflow helps teams capture the right information, coordinate ownership, and keep a useful history at every step.

How CivicUnison works

From first report to documented resolution.

A connected workflow helps teams capture the right information, coordinate ownership, and keep a useful history at every step.

From intake to resolution

A clear path for every case.

Five connected steps to keep work moving and everyone informed.

1

Intake

Bring new cases into a shared workspace.

1

Intake

Bring new cases into a shared workspace.

2

Organize

Connect the information, records, and evidence.

2

Organize

Connect the information, records, and evidence.

3

Assign

Give the right work a clear owner.

3

Assign

Give the right work a clear owner.

4

Investigate

Track activity, gather evidence, and communicate.

4

Investigate

Track activity, gather evidence, and communicate.

5

Resolve

Document the outcome and close with context.

5

Resolve

Document the outcome and close with context.

Your next step forward

See CivicUnison in Action

Explore how a more organized workspace can help your agency move cases forward and better serve your community.

Your next step forward

See CivicUnison in Action

Explore how a more organized workspace can help your agency move cases forward and better serve your community.

Your next step forward

See CivicUnison in Action

Explore how a more organized workspace can help your agency move cases forward and better serve your community.